WEBSITE OPERATOR is operated by:

 Bettina Maria Stengel

quatre fleurs

81679 Munich

Managing director: Bettina Maria Stengel, USt-Id.Nr. DE275668438

  1. SCOPE

These general terms and conditions (GTC) apply to all legal relationships between quatre fleurs and the customer ("customer" or "orderer"), the consumer within the meaning of § 13 BGB ("consumer") or entrepreneur within the meaning of § 14 BGB ( "Entrepreneur") is. The customer recognizes the validity of these terms and conditions during the ordering process by clicking on the field "I accept your general terms and conditions" and submitting the completed order form ("Buy now"). Any terms and conditions of the customer are fully contradicted.



Ordering goods by clicking the "Buy now" button represents a binding offer. Quatre fleurs initially only confirms receipt of the order. A purchase contract between the customer and quattre fleurs is only concluded with a written delivery commitment or with the dispatch of the goods to the customer.



The prices stated on the website are in euros and include VAT, but not shipping costs.



You can pay for your order at Wish`n Wonder by quatre fleurs as follows: PayPal, prepayment.





You have the right to cancel this contract within fourteen days without giving any reason. Excepted from the right of withdrawal are personalized goods and sealed incense if the seal was removed after delivery.


The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.


If you have ordered several goods as part of a single order and we deliver the goods separately, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has possession of the last goods have taken or has taken.


To exercise your right of withdrawal, you must Bettina Maria Stengel, quatre fleurs, Friedrich-Herschel-Str. 19, 81679 Munich, by means of a clear declaration (e.g. a letter sent by post, a fax or an email) of your decision to withdraw from this contract. You can use our model withdrawal form for this, but this is not mandatory.


To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.




If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.


You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You must pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


End of revocation



6.1. quatre fleurs does not assume any costs for returning the goods. quatre fleurs is not responsible for any damage or lost packages. If you have any questions about returning goods, please send an email to



The delivery takes place within one to five working days to the delivery address given by the customer. quatre fleurs does not deliver to post office box addresses and packing stations. If a delivery to the customer is not possible, e.g. because the customer cannot be found at the delivery address specified by him, the customer must bear the costs for the unsuccessful delivery. Shipping is via DHL. Mohrmann bears the transport risk. Mohrmann is entitled to make partial deliveries.



8.1. Free standard shipping from a value of 100, - € within Germany and Austria.


8.2. Less than € 200 within Germany and Austria:




2-3 business days





2-3 business days

8.3. If you would like a delivery to another country, please contact us in advance at .


The delivered goods remain the property of until they have been paid for in full


A contracting party is only entitled to offset if its counterclaims have been legally established or are undisputed by the other contracting party or have been recognized in writing. In addition, a contracting party is only authorized to exercise a right of retention if its counterclaim is based on the same contractual relationship.



If there is a defect in the purchased item, the statutory provisions apply. If a supplementary performance takes place by way of a replacement delivery, the customer is obliged to return the first delivered goods immediately and before delivery of the replacement goods to Wish`n Wonder by quatre fleurs at Wish`n Wonder by quatre fleurs' expense. The return of the defective goods must take place in accordance with the statutory provisions. Section 6 applies accordingly.


German law applies to the exclusion of the UN sales law.


13.1. presentation

The under The goods offered are clearly shown on the website and largely reflect reality. however, is not able to guarantee that the images and colors that the customer sees on his screen, also due to different screen, graphic and / or printer settings, completely correspond to reality.

13.2. Availability / prices of goods

We point out that the under products presented may no longer or no longer be available at the time of the customer's visit to the website and the corresponding prices may have changed.